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Returns

We guarantee to refund any item (except personalised items)  that you are not completely happy with. Please return items in a saleable, unworn and undamaged condition in its original packaging within 14 days of receipt. Refunds will be credited to your original method of payment and will exclude postage. Please allow up to 30 days for your refund to be processed from the day you return the products.

Please note:

- the item is your responsibility until it reaches us.

- the cost of returning the item to us is your responsibility.

- unless sent by Special Delivery the parcel may take up to 7 working days to reach us.

Simply complete all sections of the Return Form (please click here to download the return form) and enclose it in your return parcel. Package the item(s) carefully in the original packaging and a secure outer wrapper, and send the parcel, clearly addressed, to:

Pssstshoes

Online Returns

8 Willow Crescent

Staplehurst

Kent

TN120QS